Houses - Ground floor level (1st floor if assembly service selected). Flats - First floor level without lift access. If you require your items to be carried higher, you need to get in contact with us to see whether it will be possible (depending on the item) and if any charge would be applicable.
We can not deliver to the above levels unless there is suitable lift access or prior agreement is made. We reserve the right to cancel the order if these conditions are not met.
PLEASE READ EVERYTHING CAREFULLY to avoid any delays and misunderstandings!! We can deliver and assemble all our wardrobes up to the second-floor level without lift access. If you require your items to be carried higher you need to get in contact with us to see whether it will be possible (depending on the item) and if any charge would be applicable.Always 2 men's team, except for very small items. We will always clear cardboard and rubbish after assembly service, so you don't have to. Please make as much space as possible in the room as we need to build all items on the floor and we need extra space to walk around them. Please answer the following questions. Is anyone in the household currently Self-Isolating?
Is anyone in the household currently suffering from a repetitive cough, raised body temperature or a loss or change to your sense of smell or taste? We respectfully ask that these measures are taken by yourself to aid the assembly team. Have rooms as empty as possible, completely empty if possible. No bedsheets, covers, pillows, clothes and similar items in the room, only large furniture allowed.
All doors along the route to the assembly destination must be open to allow the assembly team to freely enter the premises having minimal touchpoints. There are minimal members of the household present within the property during the assembly process.
Please open window/s in the room of the assembly to allow fresh air flow at all times whilst the team is present. Disinfect all access and working areas where possible. It is strongly advised that before you use your furniture that you use a bacterial wipe on all metal surfaces e.OUR ASSEMBLY TEAMS RESPONSIBILITY On arrival outside your property they have the following process to follow. Both members of the team to wash hands using sanitiser before they approach your property. One team member to announce arrival at the property.
Knock on the door and step back 2 metres. They will be wearing masks and gloves at all times whilst interacting with you.It's very likely that the wearing of gloves and/or their mask will not be possible as it can make the carrying of packets difficult. They have been asked to politely refuse refreshments (they will have their own) and if there is a need to use your toilet then they will use their own personal hand towel.
Once the assembly is completed. The team will adorn their PPE and invite you to inspect the furniture. OUR RIGHT TO CANCEL THE JOB. We will not tolerate bullying and abuse of our staff, they are already working under very stressful and challenging circumstances, risking their wellbeing.
We aim to continue delivering YOUR furniture fast and safe, therefore we ask for your patience, understanding and cooperation during these uncertain times. UNIT B, Place / Ladywell, 261 Lewisham High Street, London, SE13 6AY. Lok'n'Store, Optima Park, Thames Road, Crayford, DA1 4QX.The Store Room, Millshaw, Leeds, LS11 8EG. Listing and template services provided by inkFrog. This item is in the category "Home, Furniture & DIY\Furniture\Bedroom Furniture Sets".london" and is located in this country: GB. This item can be shipped to United Kingdom.